Frequently Asked Questions

GeoLeap is a global streaming search platform that helps you discover where to watch movies and TV shows across different countries and streaming services. We aggregate data from over 200 streaming services in 150+ countries, making it easy to find content availability worldwide.

Yes! GeoLeap offers a free tier with basic search functionality. You can search for content and see availability across services. Premium plans unlock unlimited searches, advanced filters, real-time notifications, watchlist features, and priority support.

GeoLeap operates on a freemium model. We offer a free tier for casual users and premium subscription plans for power users who need advanced features. We also earn affiliate commissions when users sign up for streaming services through our platform.

Simply enter the name of any movie, TV show, or actor in the search bar. You can use advanced filters to narrow down results by genre, year, rating, country, and streaming service. Our smart search also supports typo correction and autocomplete suggestions.

We update our database regularly from multiple reliable sources to ensure accuracy. However, streaming availability can change frequently due to licensing agreements. We recommend verifying on the streaming service website before subscribing or renting content.

Yes! Premium users can create watchlists to save content they want to watch later. You'll also receive notifications when content on your watchlist becomes available on your preferred streaming services.

Trending searches show what content other users are searching for in real-time. This helps you discover popular movies and TV shows that are currently in demand globally or in specific regions.

No, you don't need a VPN to use GeoLeap. Our service shows you streaming availability across different countries without requiring a VPN. However, we provide VPN recommendations to help you access content that may not be available in your region if you choose to use one.

Using a VPN is legal in most countries, but the legality varies by jurisdiction. Some streaming services' terms of service prohibit VPN use to bypass geographical restrictions. We recommend reviewing your streaming service's terms and your local laws before using a VPN.

We provide recommendations based on server locations, speed, reliability, and streaming service compatibility. The best VPN depends on your specific needs, budget, and the content you want to access. Premium users get personalized VPN recommendations.

No, GeoLeap does not provide VPN services. We are a content discovery platform that helps you find where content is available. We recommend third-party VPN services that work well for streaming, but you'll need to subscribe to them separately.

Click the "Sign Up" button in the top navigation, then enter your email, password, and basic information. You can also sign up using Google or Apple for faster registration.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and digital wallets. Payments are processed securely through Stripe.

Yes, you can cancel your subscription at any time from Settings > Billing. When you cancel, you'll retain access to premium features until the end of your current billing period. After that, you'll be downgraded to the free tier.

We offer a 14-day money-back guarantee for new premium subscriptions. If you're not satisfied within the first 14 days, contact our support team for a full refund. Refunds for renewals are evaluated on a case-by-case basis.

Yes! You can upgrade or downgrade your plan at any time from Settings > Billing. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing period.

We take privacy seriously. All data is encrypted in transit and at rest. We use industry-standard security practices, regular security audits, and comply with GDPR and other privacy regulations. We never sell your personal information.

We collect basic account information (email, name), search history, preferences, and usage analytics to improve our service. You can view, export, or delete your data at any time from Settings > Privacy.

No, we do not share your personal data with streaming services. When you click on a streaming link, that interaction is between you and the streaming service directly.

GeoLeap works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience.

We're currently developing native mobile apps for iOS and Android. In the meantime, our website is fully responsive and works great on mobile browsers.

If you're experiencing errors, try clearing your browser cache, disabling ad blockers, or using a different browser. If the issue persists, contact our support team with details about the error.